Category: Artificial intelligence (AI)

Chatbots In Healthcare: Top 6 Use Cases & Examples In 2024 At its core, a healthcare chatbot is an AI-powered software application that interacts with users in real-time, either through text or voice communication. By employing advanced machine learning algorithms and natural language processing (NLP) capabilities, these chatbots can understand, process, and respond to patient …

Read more “14 ways chatbots can elevate the healthcare experience”

Customer Service Automation: Pros, Cons, & How To Set It Up Addressing straightforward issues quickly, automation saves reps from getting stuck into trickier problems. HelpCrunch – a full-house customer communications platform – has released a chatbot feature. Now, you can use pre-made templates or create your own, teach the system to answer clients’ requests, assign …

Read more “Exploring Automation as a Service: Meaning, Benefits, Tips”